UK Closer Pets

Customer care amazing. Thanks for new pump.

Tricky to get out but so easy to put replacement in. Arrived quickly. No fuss!

Solved the problem, brilliant customer service

As I said in my review of the cat door, these extensions made it possible to fit the door on an inner wall of our house and were easy to fit and the instructions to slightly alter the length were easy to follow.

This is an excellent, no nonsense cat door. We needed one for an inner wall to get our 3 cats from the utility room, which has an electronic chipped one to the garden, to the large kitchen, thus avoiding the sitting room whose furniture they like to scratch 😼😼😼.
The 4 extensions we also bought were the perfect length to fit the wall and it took our fantastic handyman less than 2 hours to do the whole job.

Excellent service and a Fast delivery
I’ll be back

Superb service.

Perfect for what I needed. Lots to offer on the website. Thank you.

This Fountain has been a total game changer for our home. I bought it back in April 2026 as the weather started warming up, and with four cats to keep hydrated, it has been one of the best purchases we have made. (We have been using this alongside two normal static water bowls and have found they definitely prefer this fountain)

The household includes a fluffy black kitten, a half Mainecoon, a tuxedo, and a ginger cat, so finding something that works for all of their personalities was key. Since introducing the fountain, I have noticed all four of them are drinking significantly more water.
The pump is very quiet and easily blends into the background noise of the house. It is super easy to clean, and changing the filters takes no time at all. My Mainecoon loves to lean fully over water bowls, which used to mean his fur ended up floating in standard static bowls. The filters in this fountain catch all the loose fur immediately, keeping the running water completely fresh. During the summer months, the ceramic material helped the water stay noticeably cooler compared to a regular plastic or stainless steel bowl.

Some advice I would give is if you have curious cats that love to explore, definitely place a few towels under the fountain for the first few days. My cats immediately wanted to paw at the water and tried to tip it over. Once the novelty wore off after a couple of days, they stopped playing with it and simply started drinking normally.

Overall, it is a brilliant fountain that keeps multiple cats happy, hydrated, and supplied with clean, cool water. Highly recommended!

We had difficulty with connecting due to an older type chip on my cat but we had additional chip placed by the vet and then there was a fault which Closer Pets immediately replaced and the new one works a dream even when she went through at speed being chased. Closer Pets have been brilliant all the way.

Just got a second Mibowl as the first one has been such a hit. The little cat got used to hers straight away, so fingers crossed the big one does the same and we can stop having to patrol the kitchen to see who's eating whose food!

Pond pump exactly as described and a very competitive price. Very prompt delivery

Great cat-flap, but lacking fitting instructions.
Closer Pets team, please consider adding those in the future. It is wasting time on searching for instructions, dismantling and fitting the flap, but once it's all done it looks as good as new. It still works with cat chip and it doesn't need reprogramming. So I would definitely recommend this product if your cat flap door needs replacing

Good customer service

Good as I spected