General FAQs

Your most common questions, answered!

Shipping

We currently deliver across the UK and USA. We’ll soon be delivering across Europe too - stay tuned for updates!

It depends on where you are, however most of our orders are shipped the next working day after your purchase has been processed. Delivery details will be provided in your confirmation email, but you can check out our delivery information here.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim to make sure our customers love our products, but if you do need to return an order for any reason, we’re happy to help. Just email us directly and we’ll take you through the process. Find out more about our returns process here.

We don't offer product customisation.

Other

Not to worry, simply get in touch with us using our contact form and we’ll be happy to help!