Can these cartridges be used in any Pet Mate Fountain?
Can they be recycled?
They can be recycled as per your local councils guidelines or returned to Pet Mate for recycling
How often should I change the cartridge?
We recommend once a month or more frequently if used by multiple pets
How often should I change the water?
Our recommendation is every 2-3 days
Is this product made from BPA free plastic?
The cartridges are made from BPA free plastic
Where can I buy new cartridges?
You can purchase these direct from our website
What should I do if I am seeing a build-up of Pink Residue?
Please see our guidance on of pink residue build up here