Closer Pets Microchip Activated Weatherproof Flap / Door with Manual Lock – Anthracite Dark Grey (CP360G)

SKU: CP360G

Price:
Sale price£49.99

Also available in White

Description

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Customer Reviews

Based on 3 reviews
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B
Birdy
Updating a review

I'd previously rated 3 stars as the cat flap had stopped working properly.
However, the customer service team started making contact the next day and the day after it has been resolved. Sad to say but I hadn't expected such great service, as you don't seem to get it now. So it's been a great surprise and really nice to have a resolution so quickly and kindly dealt with. Great service from Sue who was in contact with me, thank you!

Hi Birdy,

I'm pleased to hear that our team were able to resolve your issue quickly and that you are happy with the service you received. Our customer service team are always on hand to offer product support when needed, so please don't hesitate to contact us direct should you need any help in the future.

Best wishes,
Sarah

A
Adrian Mills
Purfect !

Bought this together with a wall liner to replace an old damaged flap, easy to fit and program with our cats chip, she was hesitant at first having to learn to get close and give it a little push but after coaxing her through with some treats over a couple of days she hadn’t looked back. Would definitely recommend.

Hello Adrian,

Thank you for taking the time to leave a positive review. I am please to hear you found this easy to fit and that you and your cat are enjoying the benefits your new Closer Pets Microchip Pet Flap has to offer.

Best Wishes,
Katie

K
Karen
Great item

Bought this catflap in March as I had other cats coming into my home through my usual cat flap. This item was easy to install and to program my 3 cats microchips. I had an issue this month October when the catflap did not let my cats in with their chips so had to set it to training mode. I contacted closer pets for advice and was told they would replace it with a new one, no questions asked. The new one was received 2 days later. Fabulous service. My cats are happy again.

Hi Karen,

Thank you so much for leaving a positive review.
I am so glad to hear our customer care team were able to resolve your issue and that you and your cats are happy with your replacement cat flap. They can now get back to exploring the great outdoors with ease!

Best wishes,
Katie

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